Privacy policy

Privacy Policy

Last Updated: May 9, 2025

This Privacy Policy describes how BAKSOLE, LLC ("Billowy", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://billowystore.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

 

Collection and Use of Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use personal information to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect the Services, our rights, and the rights of our users and others.

 

Personal Information We Collect

Information You Provide Directly to Us

Information you submit directly through our Services may include:

  • Contact details: name, mailing address, phone number, and email address.

  • Order information: billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: username, password, and other information used for account security.

  • Customer support information: information you choose to include in communications with us.

Certain features of the Services may require you to provide personal information. If you choose not to provide this information, you may not be able to use those features.

 

Information Collected Automatically (Usage Data)

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about your device, browser, IP address, network connection, and how you interact with the Site.

 

Information We Obtain from Third Parties

We may obtain personal information from third parties, including:

  • Shopify, which hosts our online store.

  • Payment processors, who collect payment information to process transactions.

  • Advertising, analytics, and marketing partners, who may collect information via tracking technologies.

Any information obtained from third parties is treated in accordance with this Privacy Policy.

 

How We Use Personal Information

Providing Products and Services

We use personal information to process payments, fulfill orders, manage accounts, arrange shipping, process returns or exchanges, and provide customer support.

Marketing and Advertising

We may use your personal information to send promotional communications and display advertisements. 

You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

Transactional or service-related communications (such as order confirmations, shipping notifications, or customer support messages) may still be sent.

Security and Fraud Prevention

We use personal information to detect, prevent, or investigate fraudulent or illegal activity and to protect the security of our Services.

Service Improvement and Communications

We use personal information to improve our Services, respond to inquiries, and maintain our business relationship with you.

 

Cookies and Tracking Technologies

We use Cookies to operate and improve our Site and Services, remember preferences, run analytics, and understand user interactions. For information about Shopify-related cookies, please visit Shopify’s cookie policy.

You may control Cookies through your browser settings. Blocking Cookies may affect Site functionality.

Global Privacy Control (GPC)

Our Site recognizes Global Privacy Control (GPC) signals. Where required by law, we treat GPC signals as a valid opt-out request for the sale or sharing of personal information for targeted advertising for the associated browser or device.

 

Disclosure of Personal Information

We may disclose personal information to:

  • Service providers performing services on our behalf (payment processing, fulfillment, IT services, analytics, customer support).

  • Marketing and advertising partners.

  • Affiliates within our corporate group.

  • Legal or regulatory authorities when required by law.

  • Parties involved in business transactions such as mergers or acquisitions.

We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law.

 

Sale and Sharing of Personal Information (California Residents)

Within the past 12 months, we may have “shared” personal information, as defined under the California Consumer Privacy Act (CCPA), as amended by the CPRA, solely for purposes of targeted advertising through trusted advertising and analytics partners.

We do not sell personal information for monetary consideration

California residents may opt out of the sharing of personal information for targeted advertising by submitting a request or by using the “Do Not Sell or Share My Personal Information” link available on our Site.

 

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those third parties. Please review their privacy policies before providing personal information.

 

Children’s Data

The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18.

If you believe that a minor under 18 has provided us with personal information, please contact us immediately so that we can take appropriate steps to delete such information.

 

Data Security and Retention

No security system is perfect. We cannot guarantee absolute security of personal information. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

 

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Right to know/access your personal information

  • Right to delete personal information

  • Right to correct inaccurate personal information

  • Right to data portability

  • Right to opt out of the sale or sharing of personal information or targeted advertising

  • Right to limit use of sensitive personal information

  • Right to non-discrimination for exercising your rights

You may exercise your rights by contacting us using the information below. 

We will not discriminate against you for exercising any of your privacy rights

 

International Users

Your personal information may be transferred to and processed in the United States and other countries where our service providers operate. By using the Services, you consent to such transfers.

 

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Company: BAKSOLE, LLC
Website: https://billowystore.com
Email: support@billowystore.com
Address: 7345 W Sand Lake Rd, Ste 210, Office 5020, Orlando, FL 32819, USA
EIN : 35-2928533

For purposes of applicable U.S. privacy laws, BAKSOLE, LLC is the data controller of your personal information.